Privacy Policy
Overview
This Privacy Policy explains how LumVesha collects, uses, shares, stores and protects personal information when customers visit https://lumvesha.shop, browse products, place orders, contact support or interact with our services.
LumVesha is owned and operated under UnicornKart LLC, a United States-based company. Our operational market is India, and India-based operations under Unicornkart may support sourcing, inventory coordination, packaging, order processing, fulfillment, customer support and logistics.
Store Name: LumVesha
Website: https://lumvesha.shop
Legal Owner / Parent Company: UnicornKart LLC
Business Location: United States
Registered Business Address: 30 N Gould St Ste 4000, Sheridan, WY 82801, United States
Operational Market: India
India Operations: Unicornkart
Customer Support: contact-us@lumvesha.shop
Information We Collect
We may collect information you provide directly and information generated when you use the website, including name, email, phone number, billing and shipping address, PIN code, order details, payment status, product preferences, support messages, returns information, device and browser data, IP address, website activity, cookies, advertising interactions and fraud-prevention data.
How We Collect Information
Information may be provided when you place an order, use an account, enter delivery details, contact support, request a cancellation or refund, submit a review, subscribe to marketing or communicate through forms, email, phone, SMS or WhatsApp. Some information is collected automatically through cookies, pixels, analytics tools and server logs.
How We Use Information
- Process, verify, fulfill and deliver orders
- Provide tracking, customer support, returns, replacements and refunds
- Prevent fraud, fake orders, payment abuse and COD misuse
- Maintain website security and functionality
- Improve products, services and customer experience
- Measure analytics, advertising and conversion performance
- Send service messages and permitted marketing communications
- Meet legal, accounting, tax and regulatory obligations
Cookies and Tracking
Cookies and similar technologies may support site functionality, cart and checkout operation, sessions, analytics, advertising, conversion measurement, personalization and fraud prevention. Browser settings can restrict cookies, but doing so may affect functionality.
Order Processing and Sharing
To process orders, information may be shared with authorized providers such as Shopify, payment gateways, fraud-prevention tools, suppliers, warehouses, customer-support platforms, couriers, shipping aggregators and fulfillment partners. These providers receive only the information reasonably required for their services.
Payments
Payments are handled by secure third-party payment providers. We do not directly store complete card, UPI, net-banking or payment-account credentials. We may receive limited transaction information including payment status, method, amount, reference, refund status and risk result.
Cash on Delivery
For COD orders, we may use customer details to verify the order and delivery address through phone, SMS, WhatsApp or email. Orders may be held, cancelled or refused if fraud risk or misuse is detected.
Marketing Communications
Where permitted, we may send product, offer or cart-related communications by email, SMS or WhatsApp. You may opt out through the instructions provided or by contacting contact-us@lumvesha.shop. Service and order messages may still be sent when necessary.
Advertising and Analytics
We may use services from Shopify, Google, Meta and other analytics or marketing providers to understand traffic, product views, cart activity, purchases, device information, referral sources and ad performance. These providers process information under their own policies.
Fraud Prevention and Security
We may review order history, payment status, IP address, device data, delivery patterns, contact details and risk signals to detect fraud, fake orders, abuse, unauthorized transactions or website attacks. We use reasonable administrative, technical and operational safeguards, but no internet transmission or storage method is completely secure.
International Data Processing
Because LumVesha is operated under UnicornKart LLC and serves India, personal information may be processed or stored in India, the United States or other countries where authorized service providers operate. We take reasonable steps to limit use to the purposes described here.
Data Retention
We retain information as reasonably necessary for order fulfillment, customer support, returns, fraud prevention, accounting, tax, legal, dispute-resolution and policy-enforcement purposes. When no longer required, information may be deleted, anonymized or securely retained as required by law.
Your Rights
Depending on applicable law, customers may request access, correction or deletion of certain personal information, withdraw consent for optional processing, opt out of marketing or raise a privacy concern. We may verify identity before completing a request.
Children’s Privacy
The store is intended for general ecommerce customers and is not directed to children. We do not knowingly collect children’s information without appropriate parent or guardian consent.
Third-Party Links and User Content
We are not responsible for the privacy practices of external websites. Reviews, photos, comments or feedback you submit may be used on our website or marketing where permitted. Do not include personal information in public content that you do not want displayed.
Legal Compliance and Changes
Information may be used or disclosed when required by law, regulation, legal process, consumer-protection obligation, fraud investigation or enforcement of our rights. We may update this Policy by posting a revised version on this page.
Privacy Requests
Email contact-us@lumvesha.shop for access, correction, deletion, consent or privacy-related questions.
Contact Information
LumVesha
An ecommerce storefront owned and operated under UnicornKart LLC
Business Location: United States
Operational Market: India
India Operations: Unicornkart
Website: https://lumvesha.shop
Email: contact-us@lumvesha.shop